The business world still talks merger for two telecommunications giants in the process of negotiation. Unfortunately, there was the small financial conflict which arose during the NFL Finals, prohibiting some customers from viewing it. The DirecTv Las Vegas consumers were not pleased at the sudden and unexpected change in their service bundles.
Every company has seen some difficult mergers, and customer service is almost always the first victim. The American public has grown accustomed to this during the merging process, but this does not mean they are tolerant. They certainly are not silent about their displeasure with these unexpected changes.
This issue might even be embarrassing to them, as their advertisements have specified that sports fans needed the Genie in order to secure viewing of any Superbowl, as well as games leading up to it. Many households dropped their old cable service providers for this very reason. So while this small conflict might seem like it put egg on their faces, the buzz still says the sports programming offered is the best out there.
This merger can benefit both corporations through diversifying their target consumer. The telecommunications giant will gain a huge advantage in the form of new potential ISP customers, just as their current customer base will have the ability to take advantage of bundles that made the satellite cable company so popular. Once the mediating is done, both companies will look around and discover their power base has expanded.
They are on a 180 day review period that the FCC likes to assign in order to give consumer watch-dog groups an opportunity to fully evaluate the merger. Many documents are not available to the public; however, the issues of public benefit and Net Neutrality are being addressed. Not only that, but it grants these groups the opportunity to look at some copyright infringement laws that have been promoted.
The lesser complaints regarding this cable company deal with the ever present issue of bad weather. For all the benefits that the consumer gets from a bundled package, it is worthless if a rain storm or a little sleet can interrupt or even derail the service entirely. It seems those little dishes they attach to homes are quite vulnerable to environmental changes.
An obvious fix is to place the dish where it cannot be blocked by trees, plants, or other structures; even during a period of high winds. Somehow it must also be placed in an area that is easy enough to access during snow or sleet. It appears that a snow-covered satellite cable dish is as useful as one pointed towards the ground or facing another building.
Strangely, the complaint that seems to stay at the back of the bus is the cost of their bundled services after the period of a special offer expires. There is some buzz out there about it, but that voice is a feeble sound overall. Customers love this product, and hopefully their upcoming merger will make it even better.
Every company has seen some difficult mergers, and customer service is almost always the first victim. The American public has grown accustomed to this during the merging process, but this does not mean they are tolerant. They certainly are not silent about their displeasure with these unexpected changes.
This issue might even be embarrassing to them, as their advertisements have specified that sports fans needed the Genie in order to secure viewing of any Superbowl, as well as games leading up to it. Many households dropped their old cable service providers for this very reason. So while this small conflict might seem like it put egg on their faces, the buzz still says the sports programming offered is the best out there.
This merger can benefit both corporations through diversifying their target consumer. The telecommunications giant will gain a huge advantage in the form of new potential ISP customers, just as their current customer base will have the ability to take advantage of bundles that made the satellite cable company so popular. Once the mediating is done, both companies will look around and discover their power base has expanded.
They are on a 180 day review period that the FCC likes to assign in order to give consumer watch-dog groups an opportunity to fully evaluate the merger. Many documents are not available to the public; however, the issues of public benefit and Net Neutrality are being addressed. Not only that, but it grants these groups the opportunity to look at some copyright infringement laws that have been promoted.
The lesser complaints regarding this cable company deal with the ever present issue of bad weather. For all the benefits that the consumer gets from a bundled package, it is worthless if a rain storm or a little sleet can interrupt or even derail the service entirely. It seems those little dishes they attach to homes are quite vulnerable to environmental changes.
An obvious fix is to place the dish where it cannot be blocked by trees, plants, or other structures; even during a period of high winds. Somehow it must also be placed in an area that is easy enough to access during snow or sleet. It appears that a snow-covered satellite cable dish is as useful as one pointed towards the ground or facing another building.
Strangely, the complaint that seems to stay at the back of the bus is the cost of their bundled services after the period of a special offer expires. There is some buzz out there about it, but that voice is a feeble sound overall. Customers love this product, and hopefully their upcoming merger will make it even better.
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