Thursday, January 23, 2014

Importance Of Hosted PBX Canada

By Marissa Velazquez


There are two types of phone systems, premise based ones and virtual ones. Hosted PBX Canada is a system that is used over an internet protocol. It is known as a Private Branch exchange in full, but in common language, people refer to it as a virtual PBX or Centrex. It has the same functionality as the traditional premise based system; only that most of the information is passed over a virtual network in the cloud.

These services are rendered by major telephone providers who have gladly tapped into the new technology. Companies who subscribe to this system use their phones to connect to the physical servers of the service providers, and this occurs through the internet. Most of the major costs are taken care of by the providers, so you do not have to worry about the housing, monitoring or maintenance of the machinery.

The difference between the premise based solution and this system is that the premise one relies heavily on a lot of hardware to function. This hardware equipment is many times very bulky and limited to a number of users at a particular time and location. This proves quite costly in the end as you have to buy them, as well as maintain them.

It is important to ensure that your service provider offers all the expected services in his package. The main aim of having this system is to communicate thus you should always get the best out of it. They should not be offered at an extra cost or maybe in an extra package as they are the fundamental reason why you pay for them.

This system works exceptionally well in those businesses that do not have the financial capacity to get new infrastructure or to expand the existing ones. The only initial cost that you will incur is that involved in acquiring a new IP address for the internet connection. This will also save you a lot of space that you may not have at the moment.

If there is a huge probability that your company will grow to a bigger size in the long run, it is important that you choose the virtual system. This solution is able to accommodate much more people in the long run thus you will not have to spend so much in case you want to add or remove some details. Also, you do not need to get so much machinery as everything is stored on the cloud.

The best thing about Centrex is that you do not have to be specially trained to use it. It has a web interface that is very user friendly thus it is easy for you to maneuver around it. You can set it to your own specifications by changing the settings as you wish. Also, any changes are very easy to effect by following the available instructions.

A wise option for companies that have employees both in the office and at a remote location is to integrate both systems. This can be done by installing software that can support both solutions. The more traditional option that is in house can be used by the workers in the office, while the remote ones can make use of the hosted PBX Canada for better productivity.




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