Thursday, December 13, 2018

Without Modern Business Telephone Systems Courtenay Companies Cannot Compete

By Catherine Meyer


The world has become a very small place indeed. More and more businesses are able to compete globally, mainly thanks to the pervasive nature of the internet. Competition is fierce and only those that provide superior products and services, highly efficient customer service and effective communication abilities can hope to thrive. Old technology is simply not good enough to compete in the modern world. It is no wonder that, for business telephone systems Courtenay businesses are seriously considering VoIP.

During the past few years, VoiP has become a very serious contended in the telecommunications market. It relies on a reliable and reasonably fast internet connection and that is why it was slow to make a mark at first. Internet access used to be restricted to urban areas and the connections were often very slow and unreliable. This has changed, however, and today VoIP is the communication system of choice of numerous large and small clients.

Cutting down on the cost of their communication bills is often the initial reason why companies consider switching to VoIP. There are savings to be had, indeed, sometimes up to fifty percent on monthly bills. For bigger companies this can be a very large amount of money. New users quickly find out, however, that the savings they achieved are just the tip of the iceberg. VoIP offers numerous benefits.

Perhaps the single biggest benefit offered by VoIP is the fact that users can communicate anywhere. It is not necessary to be physically present at a desk in order to make or receive a call. This means that users have been freed to be where their services can make a difference. Regardless of where they are geographically, they will never miss important calls or find themselves unable to make important calls.

The savings on the monthly communication bill is not the only savings to be enjoyed. Traditional Switchboards required a large capital investment and a separate installation at every branch or location was required. Each of these installations had to be manned by an operator. VoIP requires only one central installation and no operator is required. Moreover, the software is hosted by the service provider so maintenance cost is minimal.

VoIP users can use a wide variety of devices to communicate. Any device that has access to the internet will do and it is not necessary to use the same device all the time. This means that users can communicate wherever they are, using any suitable device available to them. User records are stored in the cloud and this means that all the records of a user is available to him regardless of his location.

Many corporate employees have become used to features such as call holding, call forwarding, voice mail and even limited conference call capabilities. VoIP users still have all these features, but they also enjoy many other features designed to make them more productive. There are voice to fax, voice to email, email to voice and even file transmitting features that further enhances the popularity of internet based communication.

It certainly seems as if the future of telecommunications lies in VoIP. It saves costs, it is efficient and it is versatile. It is easy to use and it truly allows users to be mobile. One will just have to wait and see how this technology will develop in the future.




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