Saturday, January 20, 2018

After Switching To VOiP Systems Philadelphia Companies Save Money

By Donald Patterson


The business environment has changed. More and more previously closed markets are becoming available and technology allows even very small businesses to compete on a global scale. Surviving in this harsh and competitive environment requires innovation, the latest technology and superior customer service. Consumers want to know what is going on and any company that fails to communicate properly will struggle to survive. With VoIP systems Philadelphia companies have no problems to keep in touch with all role players at all times.

Using the internet as a communications platform is a rather old idea. Initially, it did not take off because such a system requires internet access that is both fast and reliable. In the early days of the internet access was not always possible. But the picture has changed and fast, secure internet access is now available even in remote areas. This made many people look at internet based communication anew and its popularity is currently soaring.

Many new clients consider internet communication from a cost point of view. Suppliers promise huge savings and they are not wrong. Large companies have been surprised to learn that their previous communication bills have been halved after they moved to an internet system. But internet communication not only save companies money. It increases their profits because it enhances client satisfaction and it increases the productivity of all employees.

An internet based system free employees to be where they are most needed. In the old days, one missed a call if one were not physically present at a desk with a telephone extension. With internet communication it does not matter where the user is. He will always be able to receive and make calls. This means that there is no longer any reason to miss important calls or to leave messages.

An internet system stores valuable communication records for each user in the cloud. This information is synchronised continuously. Users are not restricted to specific hand sets. They can use virtually any device that is capable of accessing the internet. All user records will always be available, regardless of where the user is or what type of device he uses to access the system. Most users love this freedom of choice.

Then there is the fact that an internet system is so feature rich. They still offer users all the features that they were used to, such as call forwarding and voice mail, but they also offer the ability to transmit data, to schedule video conferences, to make use of voice to email and voice to fax functions and many other features that makes live easier and more productive.

A company wide switchboard system, as was the norm in days gone by, is an expensive exercise. It was necessary to install hardware at every branch or shop and each switchboard had to be manned by an operator. Maintaining all these installation is very costly. With an internet system only one installation is required and the service provider will host the software and maintain it. This ensures even further long term savings.

Effective communication is, and always has been the cornerstone of profitable businesses. An internet communication system will not only save companies money, but it will help them to provide their clients excellent service. It seems that the fixed line business is on the way out.




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