If you have any experience with computers, chances are that you've been asked at one time or another to play troubleshooter for a friend or family member. There's also a good chance that your assistance is being provided to the same individuals over and over again. For most people, this help often necessitates traveling to the other person's house to gain access to his or her computer. With any of the top remote PC assistance programs, that travel can be completely eliminated.
Naturally, you may not need any software if the only time anyone ever asks for help is when you happen to be in the vicinity of the problem computer. Still, when you're being called to help friends and family on a regular basis, chances are that you'd benefit from being able to remotely access their system without ever leaving your own house. Before obtaining software to make that possible, however, you need to understand the key features involved.
The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.
It's critical that the program be easy to install. Most inexperienced users have difficulty even following basic installation instructions. That's why they call on people like you to help them. Fortunately, most options can be easily installed by even novice users. Then again, if you have any doubts about whether your friend can manage it, you can always install it before trouble strikes.
As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.
There are also software options that enable the creation of permanent portals. Those allow you to access the other user's system at any time, which can be a real asset if you're helping someone who can't ever remember to run his own maintenance. It's not a necessity, obviously, but can be useful in those extreme cases.
Temporary access is usually a better option. This is due primarily to the reluctance of inexperienced users to allow anyone complete and unfettered access to their systems. People with little knowledge of computers often have an understandable level of paranoia about allowing others to enter their computer without an invitation. As a result, it is usually preferable to respect their sensitivities and rely on temporary access secured by a password.
So, if you're the type who likes being called over to fix other people's computers whenever something goes wrong, then you probably already have everything you need. To free yourself from those travel requirements, however, choose a good off-site access program to handle those pesky troubleshooting tasks.
Naturally, you may not need any software if the only time anyone ever asks for help is when you happen to be in the vicinity of the problem computer. Still, when you're being called to help friends and family on a regular basis, chances are that you'd benefit from being able to remotely access their system without ever leaving your own house. Before obtaining software to make that possible, however, you need to understand the key features involved.
The first thing to consider is price. Now, there are some fine paid options out there, and some of them have a variety of additional features that are perfect for professional technicians who earn their living troubleshooting problems. For casual troubleshooters, however, free is always best. There are a variety of these free options out there, including the built-in Windows software.
It's critical that the program be easy to install. Most inexperienced users have difficulty even following basic installation instructions. That's why they call on people like you to help them. Fortunately, most options can be easily installed by even novice users. Then again, if you have any doubts about whether your friend can manage it, you can always install it before trouble strikes.
As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.
There are also software options that enable the creation of permanent portals. Those allow you to access the other user's system at any time, which can be a real asset if you're helping someone who can't ever remember to run his own maintenance. It's not a necessity, obviously, but can be useful in those extreme cases.
Temporary access is usually a better option. This is due primarily to the reluctance of inexperienced users to allow anyone complete and unfettered access to their systems. People with little knowledge of computers often have an understandable level of paranoia about allowing others to enter their computer without an invitation. As a result, it is usually preferable to respect their sensitivities and rely on temporary access secured by a password.
So, if you're the type who likes being called over to fix other people's computers whenever something goes wrong, then you probably already have everything you need. To free yourself from those travel requirements, however, choose a good off-site access program to handle those pesky troubleshooting tasks.
About the Author:
There is now an easier way to get remote PC assistance with the help of our web page. See the array of IT services that we offer at http://www.marveltechsupport.com.
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